Plain-English answers to the questions we hear most about ISO standards and health and safety, written for UK businesses with one to five sites.
7 MINUTE READ
A step-by-step checklist for small businesses preparing for an ISO 9001 certification audit: what Stage 1 and Stage 2 look at, the evidence auditors ask for, and the ISO 9001:2026 changes.
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What ISO 45001 is, whether a small business needs it, the core requirements in plain English, and a practical route to certification without unnecessary paperwork.
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What ISO 14001 is, the 2026 revision, environmental aspects and impacts in plain English, the legal requirements most small businesses have, and a practical route to certification.
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What ISO 27001:2022 requires, the 93 Annex A controls in four themes, the Statement of Applicability, the risk assessment, and how a small business can get certified without drowning in paperwork.
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What the COSHH Regulations 2002 require, how to build a COSHH register, the five steps of a COSHH assessment, and how often to review them. Plain-English guidance for UK businesses.
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How to choose, check and manage contractors safely: competence, insurance, RAMS, induction, supervision and review, plus what CDM 2015 means if you commission building work.
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A practical contractor approval process for UK businesses: pre-qualification questionnaire, checks, ratings, director sign-off, safe finance set-up and keeping records in date.
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Which workplace accidents, diseases and dangerous occurrences must be reported to HSE under RIDDOR 2013, the deadlines, what to record, and how to investigate incidents properly.
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What the law requires, the HSE five steps to risk assessment, how to score risk, the hierarchy of controls, and the mistakes that make risk assessments useless. With a worked example.
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Who counts as a display screen equipment user, what the DSE Regulations require, how to run a workstation self-assessment, home working, eye tests and glasses, and breaks.
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Who is the responsible person, what a fire risk assessment covers, the five steps, recording requirements since the Building Safety Act, fire drills, alarms and emergency lighting checks.
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What the First-Aid Regulations 1981 require, how to carry out a first aid needs assessment, appointed persons and first aiders, first aid kits, and keeping training in date.
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What a toolbox talk is, why it counts as consultation and training, how to deliver one in ten minutes, checking understanding, keeping records, and 20 topic ideas.
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Who needs a written health and safety policy, the three parts (statement of intent, responsibilities, arrangements), what to include, how to share it, and how often to review it.
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What a legal register is, what ISO 14001 and ISO 45001 expect, which UK laws most small businesses list, and how to evaluate compliance so the register is more than a list of titles.
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A practical guide to internal audits: building an audit programme, impartial auditors, planning an audit, gathering evidence, writing findings that stand up, and following them through.
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What clause 9.3 of ISO 9001, 14001, 45001 and 27001 requires from a management review, a ready-made agenda covering every input, and how to record outputs that satisfy an auditor.
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How to handle a nonconformity properly: contain it, find the root cause with the 5 whys or a fishbone diagram, choose a corrective action that prevents recurrence, and check it worked.
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What ISO standards mean by documented information, the rules for controlling documents and records, version numbering, approvals and reviews, and how to stop out-of-date copies being used.
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What clause 8.4 of ISO 9001 requires for external providers, how to set evaluation criteria, approve, monitor and re-evaluate suppliers, and how to handle supplier problems.
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What ISO 9001, 14001, 45001 and 27001 require on competence, how to build a training matrix by role, tracking expiry dates, evaluating effectiveness and the evidence an auditor will sample.
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The section 7 corporate offence, the six principles of adequate procedures, gifts and hospitality registers, due diligence, the failure to prevent fraud offence and how ISO 37001 fits in.
Read the guide →One connected system for risks, incidents, audits, training, contractors and documents. Free for 30 days, no card needed.